Even Restart doe snot do anything.ĪNSWER - I'm going to turn off my computer and keep my configuration as is and see if it runs. Let us have a look at some of the components of the workspace. The typical RoboHelp workspace comprises of elements called Pods, Panes, Bars and Windows. Clicking on any of these options do not do anything. Master Image tracing with Adobe Illustrator. You are shown as logged in on the Help menu? ANSWER - When I click on Help, this is what I see.
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You do have admin rights on the machine? ANSWER - Full Admin.Are you working directly on the machine rather than remotely? ANSWER - directly.As I type this reply I ran RH, tried the click on File / Open and again nothing happened If RH is runing, I have not issues opening any project once running. Does this happen with the sample projects that you will find in Documents > My RoboHelp Projects? ANSWER - When RH was working, I was able to create new projects and I think I opened the sample project as part of learning RH.This is the path to the RHPJ file - C:\SRMDATA\Software Development\1 - PHAWorks\PHAWorks RA Edition\Help Active Development\PHAWorks RA Edition Help_rh2020 I am concernced that the move to RoboHelp 2020 has done something to the original project file. Now that we are using RoboHelp 2020, we are trying to output HTML files, but are getting a message stating that the generation failed, with not details other than that. Where is your project located? Is it on your local drive and directly off the root? I doubt it but I am wondering if a path length exceeding the windows maximum is involved. At my company we were using RoboHelp 2019 until just recently. Find tutorials, the user guide, answers to common questions, and help from the community forum.I doubt the hub should have any impact on running Robo Help
I reconnected this moring and again it started to fail. I disconected my computer yesterday and all worked OK. I have my computer setup using two monitors, etc.
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